Nigeria’s fintech company, Palmpay, has expanded its operations with a physical touch point centre in a key move to improve access to support for its users and ultimately impact its digital adoption resolve.
The fintech noted that the launch of its experience centre in Opebi, Lagos, is a part of its commitment to customer engagement and support.
“The new PalmPay office will provide a dedicated space for real-time customer assistance. The centre will serve as a hub for seamless issue resolution, product education, and swift customer service,” PalmPay said.