The Central Bank of Nigeria (CBN) will soon begin sending secret shoppers to check if bureau de change (BDC) outlets are following the rules against money laundering and terrorism financing.
This announcement came in a notice sent to all licensed BDC operators on Thursday, signed by Amonia Opusunju from the CBN’s compliance department.
Secret shopping (or mystery shopping) is when someone pretends to be a regular customer to check how well a business is following rules or providing service.