The Federal Competition and Consumer Protection Commission, FCCPC, has welcomed recent court rulings that uphold consumer rights in Nigeria, notably the Lagos High Court’s award of N5 million in damages against Multichoice Nigeria Limited and the Enugu High Court’s decision declaring Peace Mass Transit’s “no refund” policy unlawful.
Executive Vice Chairman of FCCPC, Mr. Tunji Bello, in a statement by the Director of Corporate Affairs, Ondaje Ijagwu, commended the courts for ensuring fair outcomes that strengthen consumer confidence and accountability in the marketplace.
Bello said the judgments show the strength of the Federal Competition and Consumer Protection Act, FCCPA, 2018, which empowers consumers to seek redress and requires service providers to meet lawful standards of fair service delivery.