The Nigerian Civil Aviation Authority (NCAA) has imposed a N5 million penalty on Qatar Airways for violations related to consumer protection, signalling a stronger regulatory stance toward airlines operating in the country.
The announcement was made on Wednesday by the NCAA’s Director of Public Affairs & Consumer Protection, Michael Achimugu, who disclosed the development in a post on X (formerly Twitter).
“Glad to announce that, today, the NCAA has sanctioned @qatarairways to the tune of five million naira being penalty for consumer protection-related infractions. In addition, the letters of investigation (LOI) written to the airline over other cases may lead to further sanctions if not treated satisfactorily,” Achimugu wrote.