Telecom subscribers in Nigeria have continued to express frustration over the quality of service being received from network operators, months after the 50% tariff hike that was expected to lead to improved service delivery.
From incessant network outages to slow internet speed, complaints across MTN, Airtel, Globacom and T2 are mounting by the day.
This was in spite of the multimillion-dollar investments in network capacity announced by the telecom operators after the price increment to boost service quality.