The Executive Vice Chairman/Chief Executive, Federal Competition and Consumer Protection Commission (FCCPC), Mr. Tunji Bello, yesterday commended the recent court rulings that upheld consumer rights in the country.
Bello, specifically referenced the Lagos High Court’s award of N5 million in damages against Multichoice Nigeria Limited and the Enugu High Court’s decision declaring Peace Mass Transit’s “no refund” policy unlawful.
He hailed the courts for ensuring fair outcomes that strengthen consumer confidence and accountability in the marketplace, noting that the judgments underscored the strength of the Federal Competition and Consumer Protection Act (FCCPA), 2018, which empowers consumers to seek redress and compels service providers to maintain lawful standards of fair service delivery.