In a shocking display of corporate cruelty, Nigeria’s United Bank for Africa (UBA) has once again proven that its priorities lie far from the well-being of its customers. ChideraO, a loyal customer of over 12 years and an SEO content writer, has come forward with a harrowing tale of how UBA’s negligence and high-handedness over a paltry N3,200—equivalent to just $20—nearly cost her son’s life and plunged her family into months of despair. Her story, shared in a viral thread on X, exposes the predatory practices of a banking giant that seems more intent on crushing ordinary Nigerians than serving them.
ChideraO’s ordeal began when UBA froze her account without warning during a 3-day holiday, citing a N3,200 discrepancy—a sum so trivial it “can’t even buy shawarma,” as she poignantly noted. For 11 agonizing months, she was denied access to her funds, leaving her unable to provide for her children. The consequences were devastating: her children went hungry, and her son nearly died because she couldn’t afford his hospital bills. This wasn’t a mere oversight—it was a deliberate act of cruelty by a bank that showed no mercy, even as a mother begged for her family’s survival.